Careers

Position:

Social Services Program Manager

The Hellenic Social Services of Quebec (SSHQ) is seeking a Social Service Program Manager who will work with the social service board of directors and chief operation officer of the Hellenic Community of Greater Montreal to plan and deliver seamless social services to the Hellenic Community living in the Greater Montreal Area. The ideal candidate will be a dynamic leader who is passionate about quality service, an innovator who can build successful relationships through collaboration, and a forward-thinker who has experience developing and implementing change strategies.  The successful candidate will mentor, develop, and support individuals; supporting both internal and external stakeholders to create a social service system that will deliver long-term outcomes for its members.

Reports to:

Executive Director/COO

Organizational Chart Level:                               

TBD

Educational/Work Experience Requirement:            

  • 5 plus years of experience as a supervisor or manager in a social service agency.
  • A Master’s Degree in Social Work or relevant equivalent education and/or professional experience is preferred.
  • Member of the de l’OTSTCFQ

Language Proficiency:

French –        Professional Proficiency

English –       Working Knowledge

Greek –          Working Knowledge

We are seeking a skilled and experienced leader to fulfil the role of Program Manager to supervise, plan, staff, organize and direct the operation of designated social services programs in alignment with the vision, mission, and values of the agency.

  • Supervision and Support of frontline staff who provide direct services to the Hellenic community which includes risk mitigation, harm reduction, crisis intervention, trauma informed counselling practice, care planning, accompany community members to family and criminal court, and coordinate community services.
  • Mentoring and Training Ensure staff remain up to date in their knowledge and practice through modelling, routine clinical supervision, program consultation, performance management, and professional development.
  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Program Evaluation Establish methods to gather information, analyze data to determine impact of programs on the community, work with members of the community to identify needs, suggest and implement improvements to programs and services, and write proposals for social services funding.
  • Program Development Recommend, plan, and implement policies and procedures necessary for the operation of designated programs
  • Program Execution. Responsible for executing the programs, resolve difficult administrative problems, and coordinate with other sectors, outside agencies and community groups.
  • Risk Management in Service DeliveryEnsure safe and effective services within agency best practice parameters and all applicable legislation.
  • Planning and Managing outreach activities to advocate for increased awareness of programs
  • Addressing Emergency situations through after-hours on-call consultation.
  • Effective Engagement and Leadership as part of the agency management team.

Requirements:

Qualifications necessary include a strong commitment to and alignment with the agency vision, mission values, and framework.

  • Great understanding of local government programs and passion to provide high quality community service.
  • Proficient collaborator skills: adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals.
  • Ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods to gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems and formulate and articulate action plans proactively and collaboratively.
  • Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts.
  • Ability to actively listen and respond effectively in a changing environment, having a commitment to facilitating the implementation and acceptances of change in the workplace.
  • Sets high goals for personal and group accomplishment while leading through the Agency’s vision and values, using sound supervision techniques and being a positive role model for change and advancement of the work of the Department and Agency.
  • Demonstrates interpersonal sensitivity while providing guidance and leadership in a fast paced, high stress environment.
  • Outstanding organizational skills, including the ability to prioritize tasks effectively and work on multiple projects simultaneously.
  • A clear and current Criminal Reference Check
  • CPR/First Aid certification,
  • Valid driver’s license, and daily access to a reliable vehicle are required.
  • Knowledge of Microsoft and web software.
  • Adaptable to service all areas of our clients within the Greater Montreal area

Job Location and Salary:

  • Be available and flexible to work out of our head office in Montreal and regional offices in South Shore and Laval.
  • Employee shall work all hours required to perform his or her duties. This number of hours may vary but will usually be between 30 and 40 hrs per week.
  • Competitive annual salary and employee benefits
Send your CV to [email protected]

Digital Marketing Coordinator

HCGM is a non-for-profit organization whose mission is to provide Social, Cultural, Educational and Ecclesiastical services.

Job Description:

As a Digital Marketing Coordinator, you will join the HCGM – Community and Corporate Outreach Department supporting and elevating the HCGM brand. Your role is to ensure the day-to-day coordination and execution of digital campaigns and related HCGM marketing systems/tools and ensure operational needs are met.

You will be required to represent HCGM with different stakeholders, ensure the brand is promoted/elevated and increase the client/member base. You will be reporting directly to the Director leading the Community and Corporate Outreach Department

Responsibilities:

  • Actively participate in planning content strategy and creating a digital marketing calendar for all platforms, TikTok, Facebook, Instagram, YouTube, etc.
  • Assist in creating content, including design, copy, artwork, video clips and image research, that encourages the community to interact with the HCGM.
  • Assist in creating newsletters and e-blasts and updating website content and visual components.
  • Animate and moderate social media activity while managing all social media content from all departmental administrators and leadership teams.
  • Act as the first point of contact to coordinate responses to email and other inquiries.
  • Manage, maintain, data and generate reports from our CRM database
  • Manage and grow renewal/new acquisition of HCGM membership via our CRM tools, utilizing all tactics to grow and renew the membership base
  • Adaptable to service all areas of our clients within the Greater Montreal area
  • Positive and open to working with different partners and stakeholders within and outside of the organization
  • Meet department goals to ensure alignment with organizational vision.

Requirements:

  • Degree in Marketing, Advertising or related field.
  • Highly proficient in all major social media platforms.
  • Very comfortable working with Microsoft Office suite, WordPress, and Adobe Creative Cloud, including Photoshop, Premiere Pro, Illustrator and InDesign.
  • Excellent copywriting and copy-editing skills with strong attention to detail.
  • Project management experience
  • Speak and write English and French, Greek a plus

Job Location, Salary and Hours:

  • Be available and flexible to work some evenings and weekends and at times when required, at our regional offices for promotional needs in South Shore and Laval.
  • The employee shall work all hours required to perform their duties. This number of hours may vary but will usually be between 30 and 40 hours per week.
  • Competitive annual salary and employee benefits

Send your CV to [email protected]


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